Memorable Moments Captured with Style
Frequently Asked
Questions
If we don't answer your questions here, please feel free to reach out to us directly.
1
Do I need wifi for the booth?
Yes! The wifi is necessary to both print the photos and send them via text or email. If the wifi glitches our software will store all the photos taken from your event, and send them once it is able to connect to service again. It may not be immediate, but it will be soon!
2
What is idle time?
This is the time between when the booth has to be on site and when the event starts. Or after the event, if we must wait to tear down the booth. We will arrive for set-up an hour before the event and start teardown at the end time, unless idle time is needed. For example: Your reception starts at 6 pm but the planner wants all vendors set up by 4 pm, you will need to pay for two hours of idle time.
3
What is setup time before the event?
We will arrive 60 to minutes prior to the event, depending on your individual venue, location, and set-up type. We will make sure to have the booth completely ready to go 15 minutes before showtime!
4
What kind of prints are available?
Our printer is a high speed digital printer that gets your photos to guests in about 10 seconds. You can choose between traditional photo booth strips
(2 x 6 inches) or more modern 4 x 6 prints. Head over to our design page to see layouts and designs!
5
Are there electrical requirements for our photo booth?
Yes, we need a single standard outlet, preferably not shared with the DJ or other heavy equipment. Two necessary if printing is added. If your event is outdoors, a multi-circuit generator will work. Just check with the venue or planner that there is enough power for all devices. We do not provide a generator.
6
How much space is needed for the booth?
An area measuring 8 x 8 x 8 feet is what is needed for the full set up. This way you can capture groups and the lovely backdrop.
7
Do you do outdoor events?
Yes we do! We just ask that you provide an 8 x 8 x 8 space on solid, flat ground, under covered area so that we are shielded from unpredictable elements. Access to a standard electrical outlet is required. If your event is outdoors a multi-circuit generator will work. You must verify with the venue or planner that the generator will be able to provide power to all devices during the event. We do not provide a generator.
8
Do you require a deposit?
Yes we require a 30% deposit to secure your booking.
9
Do you have liability insurance?
Yes we hold liability insurance and can provide documentation for the venue if needed.
